MS Teams & Collaboration

How to Configure SIP Phone Directly with Twilio

Introduction To configure a SIP phone directly with Twilio, you need to follow these steps: Note: If you encounter any issues during the configuration process, consult your SIP phone’s documentation or reach out to Twilio support for assistance. Configuration example from Twilio You can follow the below link to get the basic framework ready: https://www.twilio.com/blog/registering-sip-phone-twilio-inbound-outbound […]

How to Configure SIP Phone Directly with Twilio Read More »

How to Fix “Set-Csuser : This cmdlet has been deprecated” in Teams PowerShell

This post is to fix the “Set-Csuser : This cmdlet has been deprecated. Use the new Set-CsPhoneNumberAssignment and Remove-CsPhoneNumberAssignment cmdlets instead” error in Teams PowerShell. Environment *Microsoft Teams configured with Direct Routing for PSTN calling *All users Were migrated from On-Prem Skype for Business *All AD users are created locally in Domain Controller first, then

How to Fix “Set-Csuser : This cmdlet has been deprecated” in Teams PowerShell Read More »

How to fix the “Provide the migration license” Error on Cisco Webex Phone

This post documents the process to fix the Cisco Webex Phone “Provide the migration license. Contact your administrator” error. Environment *Cisco Webex Calling with PSTN Call enabled *Cisco 8845 phone that migrated via the steps below *Phone is showing up with correct MAC address in Cisco Webex portal, but with migration license error. Root Cause

How to fix the “Provide the migration license” Error on Cisco Webex Phone Read More »

How to Fix the ‘Connect-MicrosoftTeams’ Could Not be Loaded error

This post is about fixing Microsoft Teams PowerShell error: The ‘Connect-MicrosoftTeams’ command was found in the module ‘MicrosoftTeams’, but the module could not be loaded. For more Information, run “Import-Module MicrosoftTeams”. The Initial Error Tried uninstall and install again but not helping, we can see the module is correctly installed Now we run “import-module MicrosoftTeams”,

How to Fix the ‘Connect-MicrosoftTeams’ Could Not be Loaded error Read More »

How to Configure Asterisk SIP Phone System in CLI

Asterisk is an open-source framework for building communications applications, It has been around for decades, nowadays modern collaboration solutions such as Microsoft Teams, Webex, Zoom are taking the lead. This article is focused on Asterisk SIP and Extension configuration only. The SIP protocol is still widely used when you need to connect your Session Board

How to Configure Asterisk SIP Phone System in CLI Read More »

Microsoft Teams Direct Routing Audiocodes SBC Certificates Explanation

Object This post is to explain the certificates used in Audiocodes SBC when you are configuring with Microsoft Teams Directing. Certificate configuration is essential for a secure SIP TLS connection between Microsoft Teams and your local SBC in both directions, as the “Phone System Direct Routing” interface allows ONLY TLS connections for SIP traffic from

Microsoft Teams Direct Routing Audiocodes SBC Certificates Explanation Read More »

How to Remove Hybrid Modern Authentication Presence

Object Teams users experiences intermittent Presence issues after we decommissioned the legacy Skype for Business infrastructure, everything is fine but the user presence. Environment Troubleshoot and solution Looking around and suspecting there are still some leftover configurations, dug into the old Skype for Business document and discovered “Hybrid Modern Authentication” is enabled when we were

How to Remove Hybrid Modern Authentication Presence Read More »