Object Microsoft Teams Directing Routing enables you to connect a supported Session Board Controller (SBC) to the Microsoft Phone system, there are multiple vendors that offer Microsoft Certified SBC solutions such as Audiocodes, Ribbon, and even Cisco CUBE. The below examples lists the common issues when implementing Audiocodes SBC using direct routing. 1. Communication issue […]
Microsoft Teams Direct Routing Common Issues Read More »
Issue At the end of Microsoft Teams migration – Skype for Business decommissioning process, we were trying to set up the global TeamsUpgradePolicy to “TeamsOnly”, we got this error “This organization cannot be upgraded to TeamsOnly at the Tennant level because this is an on-premise deployment of Skype for Business detected in 1 or more
How to fix This organization cannot be upgraded to TeamsOnly Read More »
Requirement The issue arises when the customer wanted to “share” the number across two different voice systems, such as CUCM and Teams. There are multiple ways to integrate 2 systems under the same range, but it becomes challenging when users want to keep their original numbers, while some of them will stay on CUCM, some
Cisco Voice URL Voice Routing dial-peer Read More »
Problem The affected end-user has been Migrated into Teams Only mode with Direct Routing configured, he is having a call forwarding issue after that: Call Forwarding rules are NOT enabled in Teams application but all the calls to this number are being forwarded to his mobile. Environment AudioCodes SBC has been implemented for both the
Ghost Call Forwarding Issue in Teams Direct Routing Read More »
