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Microsoft Teams Direct Routing Audiocodes SBC Certificates Explanation

Cloud Based Security, MS Teams & Collaboration, Office365

Object This post is to explain the certificates used in Audiocodes SBC when you are configuring with Microsoft Teams Directing. Certificate configuration is essential for a secure SIP TLS connection between Microsoft Teams and your local SBC in both directions, as the “Phone System Direct Routing” interface allows ONLY TLS connections for SIP traffic from […]

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Microsoft Teams Direct Routing Common Issues

MS Teams & Collaboration, Office365

Object Microsoft Teams Directing Routing enables you to connect a supported Session Board Controller (SBC) to the Microsoft Phone system, there are multiple vendors that offer Microsoft Certified SBC solutions such as Audiocodes, Ribbon, and even Cisco CUBE. The below examples lists the common issues when implementing Audiocodes SBC using direct routing. 1. Communication issue

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Cisco Voice URL Voice Routing dial-peer

MS Teams & Collaboration, Routing and Switching

Requirement The issue arises when the customer wanted to “share” the number across two different voice systems, such as CUCM and Teams. There are multiple ways to integrate 2 systems under the same range, but it becomes challenging when users want to keep their original numbers, while some of them will stay on CUCM, some

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